Privacy Policy

Privacy Policy for Hanoonies

At Hanoonies, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, make a purchase, or engage with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information when you interact with our website or make a purchase. The types of information we collect include:

  • Personal Identifiable Information (PII): This includes your name, email address, shipping address, and phone number.
  • Payment Information: When you make a purchase, we collect payment information (e.g., credit card number, billing address) necessary to process your payment. This information is securely processed through Stripe, a third-party payment processor, and is not stored on our servers.
  • Website Usage Data: We collect information about how you use our website, such as your IP address, browser type, device type, and browsing activity, through cookies and similar tracking technologies.
  • Marketing Preferences: If you subscribe to our newsletter or opt-in for marketing communications, we collect your preferences regarding promotions, updates, and offers.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment verification, shipping, and customer support.
  • Customer Communication: To send order updates, respond to your inquiries, and provide support.
  • Marketing: If you subscribe to our newsletter, we will use your information to send promotions and updates. You can unsubscribe from marketing communications at any time.
  • Improving Our Website: We analyze usage data to optimize our website’s performance and user experience.
  • Legal Compliance: To comply with legal obligations, prevent fraud, and protect our rights.

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, including:

  • As long as your account is active or required to provide services.
  • To comply with legal, accounting, or reporting requirements.
  • To resolve disputes and enforce agreements.

When your personal data is no longer needed, we will securely delete or anonymize it.

4. Data Access by Third-Party Services

To provide you with the best possible experience, we use third-party services that may access or process your data. These services include:

  • Stripe: Stripe is our third-party payment processor. Stripe collects and processes your payment information to complete transactions securely. Stripe adheres to strict security standards and follows industry best practices to protect your payment data.

  • Printful: Printful is our third-party print-on-demand fulfillment provider. When you place an order, Printful will receive your shipping address and order details to fulfill and ship your products.

  • WooCommerce: WooCommerce is the e-commerce platform that powers our website. WooCommerce stores your account details, order history, and any other information necessary to process your order.

These third-party providers have their own privacy policies and are responsible for the way they handle your data. By using our services, you acknowledge and consent to the sharing of your data with these providers.

5. Your Data Rights

You have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Correct: You can request corrections to any inaccurate or incomplete information we have about you.
  • Right to Delete: You can request the deletion of your personal data, subject to certain legal obligations.
  • Right to Object: You can object to the processing of your personal data for direct marketing or for other legitimate purposes.
  • Right to Withdraw Consent: If we rely on your consent to process data (e.g., for marketing), you can withdraw your consent at any time.

To exercise any of these rights, please contact us at [hello@hanoonies.com].

6. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption: We use SSL (Secure Socket Layer) technology to encrypt sensitive data during transmission.
  • Secure Payment Processing: Payment information is processed securely through Stripe, which complies with PCI DSS (Payment Card Industry Data Security Standards).
  • Access Control: We restrict access to your data to authorized personnel only.

While we strive to protect your information, no system is completely secure. We cannot guarantee the absolute security of your data, and you provide personal data at your own risk.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. Cookies help us remember your preferences and improve the functionality of our site. You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

For more information, please see our [Cookie Policy].

8. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with the date of the most recent update at the bottom. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Hanoonies
Email: [hello@hanoonies.com]
Website: [www.hanoonies.com]

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